Troubleshooting

Merchant Dashboard Debug View

The Debug View in the Simpler Merchant Dashboard can help you diagnose errors in your integration whether you are using one of our pre-built integrations or your own custom implementation.

It contains a journal of all the requests performed by Simpler to your backend, alongside any headers and errors that the Simpler system may have encountered.

If you do not have access to the Merchant Dashboard, you can ask the account owner or an admin user on your Simpler Merchant Account to create an account for you with the "Debug View" permission enabled.